Welcome to RosCar Mexico. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://roscar.mx/ and our car rental aggregation services.

RosCar Mexico is an online aggregator of rental vehicles offered by international and local car rental companies. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

RosCar Mexico provides users with the ability to compare and book rental vehicles from different car rental providers through one convenient platform. We cooperate with both international and local rental companies in Mexico to help customers find suitable offers.

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected].

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information You Provide

Full name;
Email address;
Phone number;
Country of residence;
Rental preferences and travel details;
Information submitted through booking, contact, or support forms.

2.2 Booking Information

Pick-up and drop-off locations;
Rental dates and times;
Vehicle preferences;
Selected extras and service options;
Booking reference details.

2.3 Automatically Collected Information

IP address;
Browser type and version;
Device type and operating system;
Referring pages and website activity;
Cookies and similar tracking technologies;
Approximate geographic location based on IP address.

3. How We Use Your Information

We use your information for the following purposes:

To provide access to car rental search, comparison, and booking services;
To process inquiries and customer support requests;
To connect you with relevant international and local rental suppliers;
To confirm, manage, or modify reservations;
To improve website performance, usability, and customer experience;
To send service-related communications, including booking updates;
To prevent fraud, abuse, and unauthorized activity;
To comply with legal obligations and enforce our website terms.

4. Role of RosCar Mexico as an Aggregator

RosCar Mexico acts as an aggregator platform that displays and facilitates access to rental offers from third-party car rental providers. When you make a booking request or reservation through our website, certain personal and booking-related data may be shared with the relevant rental company or service partner in order to complete and manage your reservation.

Each rental provider may have its own privacy practices and policies. We encourage users to review the privacy policies of the selected rental providers before completing a booking.

5. Legal Basis for Processing

Where applicable, we process personal data on the following legal bases:

Your consent;
The performance of a contract or steps taken before entering into a contract;
Our legitimate business interests;
Compliance with legal and regulatory obligations.

6. Sharing of Information

We may share your information with:

International and local car rental companies listed on our platform;
Payment processors and technology service providers;
Analytics, hosting, and communication service providers;
Legal, regulatory, or government authorities when required by law;
Professional advisers or partners assisting with business operations.

We do not sell your personal information to third parties.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, remember user preferences, and support marketing activities.

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, or reporting obligations.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Because RosCar Mexico works with international and local rental companies and service providers, your personal information may be transferred to and processed in countries outside your place of residence. Where required, we will take reasonable steps to ensure that such transfers are subject to appropriate safeguards and protections.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal data we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal data;
Object to or restrict certain processing activities;
Withdraw consent where processing is based on consent;
Request data portability, where applicable;
Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at [email protected].

12. Third-Party Links

Our website may contain links to third-party websites, including car rental partners and external service providers. We are not responsible for the privacy practices, content, or policies of those third-party websites. We recommend reviewing their privacy policies before sharing personal information.

13. Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations. Any updated version will be posted on this page with a revised effective date.